Frequently Asked Questions

What countries do you ship to?

We ship worldwide, including to the United States, Canada, and Europe. See below for exceptions.  

Unfortunately, due to the import regulations on wood products, we are unable to ship framed artwork to Australia. You can read more about it here

Other countries we don't ship to:  Cuba, Iran, Crimea, Syria, and North Korea.

How much is shipping?

The shipping cost is determined by our shipping carrier(s). Throughout most of the world, this is a flat fee based on the destination country. When you checkout, your shipping rate will be applied based on the closest shipping location. 

How long does it take to ship?

We ship from locations in the United States, Mexico, and Europe. Most shipments arrive within 5-10 business days.

Some locations outside of the United States and Europe can take up to 20 days. (Southeast Asia would be an example.) 

Can I track my order?

As soon as we get your order ready to send, we'll attach a tracking code. You'll receive this notification by email.

You can also bookmark or access the checkout confirmation page at any time. 

What are digital posters?

Digital posters are a collection of high-resolution, high-quality images that you can use to print, frame, and hang your own professional quality posters.

You get a vector PDF printfile (scalable to almost any size - our actual source file for poster prints), a 5184px by 6912px JPEG at 100% quality, and a 5184px by 6912px PNG image file. 

When do I get my digital poster?

You will receive an email with a link to download your digital files immediately after checkout. Please contact us at if you have any problems with the files. 

Can you design a custom poster for my answering service or call center?

Yes, we'd love to! Send us an email at and so we can hear your story! 

Can I get a refund on digital posters or goods?

Unfortunately we cannot offer refunds on any digital goods. Please read our Refund Policy for more information.

Why call center art?

Hey - It's Patrick. I'm the founder of NotifiUs, LLC, and the Call Theory Store is my creative outlet. I hope you enjoy what you see and if you'd like to see any specific ideas, let me know!

I have another question or need help!

Email us at or head over to our contact page for more options.